25 Sep
|
Dynamic Tire
|
Vaughan
25 Sep
Dynamic Tire
Vaughan
Dynamic Tire is seeking a dedicated Customer Service Representative to enhance our customer engagement. Utilize your communication skills and empathy to build trust and satisfaction.In this office role, you will serve all business units by managing customer inquiries, processing orders, and resolving issues effectively. Your strong interpersonal skills will help create a positive customer experience, as you ensure efficient handling of customer invoicing and follow-ups on warranty products. Meeting KPIs related to customer service will be a crucial part of your role.Key Responsibilities:Manage orders, returns, and exchanges efficientlyEnsure timely and accurate invoicing for customersResolve complaints through phone and email communicationKeep clerical records organized for all transactionsAssist in sales activities when neededRequirements:Minimum of 5 years experience in customer servicePost-secondary education in relevant fieldsPreference for candidates with tire industry knowledgeProficient in Microsoft Office and CRM systemsStrong adaptability and patience in customer interactionsJoin Dynamic Tire and leverage your skills in a vibrant customer-centric workplace.
📌 Customer Service Role At Dynamic Tire (Vaughan)
🏢 Dynamic Tire
📍 Vaughan