Since 1958, Cole International has been delivering innovative logistics solutions that break down barriers and earn our clients' trust, one shipment at a time. We specialize in customs brokerage, freight forwarding, and trade consulting, serving clients across Canada, the U.S., and globally. With a deep understanding of the logistics industry, our team delivers integrated, strategic solutions that simplify the complexities of international trade.Why You'll Love This RoleAs Account Management at Cole International, you will play a key role in strengthening relationships with our existing clients. By working closely with our valued clients, you'll contribute to their success while growing your career in a energetic industry. This role allows for creativity, relationship building, and the opportunity to work within a supportive team focused on proactive solutions.What We OfferCompetitive compensation packageOpportunity for career development and professional growthA company culture rooted in trust, collaboration, and proactive problem‐solvingTravel opportunities to meet and connect with clientsA team that values a "family feel" within a global businessWhat You'll DoBuild and maintain relationships with existing Cole clients through regular contact, both in person and virtuallyIdentify new opportunities within the client base, collaborating closely with various departmentsSolicit feedback from clients regarding service performance, resolve concerns,



and ensure ongoing satisfactionManage client expectations, providing clear guidance on policies and proceduresActively participate in RFPs, quoting, and responding to client proposalsDevelop in-depth client profiles and manage the "Know Your Client" (KYC) initiative, ensuring that all relevant data is entered into Cole's CRMIntroduce and promote new services and initiatives, such as customs clearance, freight forwarding, compliance programs, and electronic payment optionsOrganize and contribute to client appreciation events and educational seminarsMeet a modest annual revenue target by identifying and capitalizing on growth opportunitiesCollaborate with internal teams to provide the best client experienceWhat You'll BringCompletion of Grade 12, with post‐secondary education as an asset8+ years of continuous experience within the logistics industryA background in operations for freight and/or customs brokerageStrong problem‐solving skills, with the ability to navigate complex client needsExcellent communication and presentation skillsStrong organizational skills, with the ability to work independentlyProficiency with computer systems and CRM toolsValid class 5 driver's licenseBilingual proficiency (English/French) is required for this position.Join Our TeamReady to drive client success and grow with a company that values trust, creativity, and collaboration?

📌 Account Management (Montreal)
🏢 Abco International Freight
📍 Montreal