25 Sep
|
Techtronic Industries Canada
|
Toronto
25 Sep
Techtronic Industries Canada
Toronto
Become a key player in customer relations as a Bilingual Customer Experience Agent at Techtronic Industries Inc., known for Milwaukee. Foster customer loyalty through exceptional service delivery.This role at Milwaukee involves providing top-tier support in both French and English, ensuring customer satisfaction and operational excellence. You will engage actively with the sales team and manage customer inquiries efficiently. Candidates must possess robust organizational skills and a passion for service.Key Responsibilities:Build and maintain solid relationships with customersManage order entries with accuracy and efficiencyCommunicate order details and resolve potential delaysAddress customer inquiries via email and phone supportFacilitate cross-departmental collaboration as neededRequirements:Proficient in both French and English, written and verbalMinimum one year of customer service experience neededPost-secondary education requiredGood working knowledge of Microsoft Office applicationsExperience with Oracle and cloud services is a plusMake your mark at Milwaukee by providing outstanding support and building connections with customers.
📌 Techtronic Industries Bilingual Customer Experience Agent (Toronto)
🏢 Techtronic Industries Canada
📍 Toronto