As a key member of the Group Functions Technology team, you will drive strategic technology initiatives that enable business transformation. Acting as a trusted advisor, you will bridge business and technology, delivering innovative solutions and guiding modernization efforts. This role demands strong leadership, adaptability, and the ability to translate complex business needs into scalable, secure, and future‑ready architectures.

Position Responsibilities

Lead technology innovation and digital transformation solutions to deliver measurable business outcomes.

Design and implement cloud‑native architectures that are scalable, resilient, and secure.

Champion AI adoption for automation, process optimization, and architecture modernization.

Conduct POCs, technical assessments, and feasibility studies to evaluate emerging technologies and solutions.

Collaborate with product owners, business analysts, and engineering teams to translate requirements into technical blueprints.

Ensure compliance with security, data governance, and regulatory standards.

Prepare and present solution architectures in local governance forums.

Act as an internal consultant to craft business transformation proposals and lead implementation through interim architectures.

Evaluate vendor solutions for architecture risk, security, resiliency, and availability.

Required Qualifications

Proven experience as a Solution Architect with strong exposure to digital transformation.

Solid understanding of Generative AI technologies.

Expertise in cloud‑native solutions and cloud platforms (Azure, AWS).

Strong knowledge of application security, architectural frameworks, and engineering best practices (Agile, DevOps, CI/CD).

Familiarity with architecture as code.

Excellent analytical, problem‑solving, and communication skills with ability to influence stakeholders.

Ability to manage multiple priorities and deliver in a fast‑paced environment.

Insurance domain knowledge is a plus.

Preferred Qualifications

Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.

Experience in large-scale digital transformation projects within financial services or insurance.

Certifications in cloud platforms, or AI technologies is a plus.

When you join our team

We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. As part of our global team,



we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About

Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Chance Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.

To request a reasonable accommodation in the application process, contact [email protected].

Salary and Working Arrangement

Referenced Salary Location Toronto, Ontario Working Arrangement Hybrid Salary range is expected to be between $113,000.00 CAD - $163,000.00 CAD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions,



geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Benefits

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short‑and‑long‑term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.

We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.

Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

We’re Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future.

Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.

We’re proud of our accomplishments and recognitions.

Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index.

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