Immediate opening – Service & Account CoordinatorBroadway Refrigeration & Air Conditioning are leaders in the design, installation, and service of multi-unit residential and commercial heating, ventilation, air conditioning (HVAC), plumbing and refrigeration systems. Since 1957 we have served clients throughout the Lower Mainland and Vancouver Island. Our extensive team of trade-qualified technicians are the foundation of our project, retro-fit, service and maintenance capabilities. We are committed to the sound commissioning and start-up of all of our mechanical systems that can then be serviced and maintained by our in-house team of skilled technicians. We are committed to the longevity and successful training and career development of all of our staff. Join us today!About usOffice is located in Burnaby (near Brentwood Skytrain Station)Job briefWe are seeking a Service & Account Coordinator teammate to join the Broadway team as an opportunity to learn the service sales fundamentals and start your career with one of the largest Mechanical Contractors in the Lower Mainland.Job responsibilitiesOverall support for sales,



dispatch & administrative teamMaintain customer databaseLead generation and cold callingCoordination of Worksafe, permitting, business licenses, insurance, certifications and membershipsEmployee onboardingCustomer and safety portal managementNew and existing customer procurement preparationHVAC/R & Plumbing repair quotations & proposalsRFP/RFQ preparationMechanical takeoffs, RFIs, Schedules, Closeout documentsAccount managementAccount retentionEvent planningKey qualificationsDiploma, degree or relevant industry experienceTechnical aptitudePositive, upbeatIs team oriented, team experienceHave robust emotional intelligence, analytical and problem solving skillsCustomer service experience a plusYou have excellent verbal and written communication skillsYou have proven time-management and organizational skillsYou are a self-starterYou are able to work in a fast-paced environment, the ability to handle stressful situations, work under pressure with tight deadlinesYou are computer savvyYou have a keen attention to detail

📌 Service & Account Coordinator (Burnaby)
🏢 Broadway Refrigeration & Air Conditioning Co.
📍 Burnaby