At Staples, become a Customer Support Specialist, integrating ServiceOntario services into a retail setting. Your expertise in customer service will help provide essential governmental support efficiently.As a Customer Support Specialist, your primary goal is to assist customers with various government transactions ranging from health card applications to license renewals. Drawing on your 1-2 years of experience, you will resolve inquiries, handle escalated concerns with professionalism, and maintain high service standards. You must ensure customer satisfaction by anticipating needs based on provided services.Key Responsibilities:Offer respectful and consistent support to customersEffectively communicate service details and eligibilityRefer customers to other departments or stakeholdersSupport lobby merchandising and coupon promotionsEngage in required training sessions and team meetingsRequirements:1-2 years of relevant customer service experienceStrong communicative abilities across diverse groupsDetail-oriented for secure customer data handlingProficiency in Microsoft Office and software systemsFrench bilingualism preferredBring your passion for customer service to Staples while working to streamline government processes.

📌 Customer Support Role With Serviceontario (Strathroy)
🏢 Staples Canada
📍 Strathroy