Our client is seeking a reliable, highly organized, and proactive Office & Business Operations Coordinator to join their team in a permanent, full time capacity.

This is a broad, hands-on position supporting the day-to-day operations of a growing technology company. The role combines office administration, financial coordination, customer support, marketing assistance, licensing administration, and database/CRM management.

The successful candidate will be comfortable managing multiple priorities, working independently, communicating professionally with customers and external partners, and using technology and AI tools to work efficiently.

Key Responsibilities

Office & Administrative Support
Provide general administrative and operational support to the CEO
Coordinate trade-show events and coordination and travel arrangements
Respond or route general customer inquiries and direct requests appropriately
Maintain organized electronic and physical filing systems
Assist with employee onboarding and health-benefit administration
Maintain day-to-day office organization and administration

Customer & CRM Support




Maintain and update customer and prospect information in HubSpot and SAAS renewals
Support onboarding of current clients
Assist with ongoing customer needs and follow-up
Help maintain solid customer relationships and customer satisfaction
Support Customer Success activities as required
Maintain accurate customer, sales, and operational records

Marketing & Business Support
Assist with preparation and scheduling of LinkedIn/company social media posts
Support newsletters, brochures, and other marketing materials
Support surveys and market research
Help maintain and clean HubSpot/CRM data
Assist with trade shows, promotional activities, and related marketing coordination

Financial & Accounting Support
Prepare and process customer invoices and purchase orders
Perform basic bookkeeping using QuickBooks or similar accounting software
Assist with maintaining accurate day-to-day financial transactions
Assist with performing

📌 Office & Business Operations Coordinator Richmond
🏢 Jama HR Express
📍 Richmond