You will lead the design and configuration of Application Portfolio Management and Business Capability capabilities in ServiceNow on a part time contract engagement, working remotely from the US or Canada. The role combines hands-on configuration with advisory work: running workshop sessions, refining stories and demonstrating the solution to stakeholders. Estimated at 384 total hours, with workshops expected to begin in early October.Responsibilities
Lead and support workshop sessions, refine stories, and demo the solution to stakeholdersPerform data setup for Application Portfolio Management Business Capability to enable out-of-the-box functionality, using data from the existing ServiceNow SAM implementation to build Business Capability software modelsProvide best practice guidance on OOTB attributes for business applications and application services, and support CSDM alignment of bothCreate up to 20 current data capture fields on core Application Portfolio formsConfigure up to 3 catalog items and workflows for business application lifecycle management,



and up to 2 data policies for application portfolio record certificationsBuild and update Application Portfolio dashboards and reports using Performance Analytics (approximately 16 hours of effort)Configure up to 5 application indicators and a scoring profile for application scoring and rationalization, plus up to 3 Business Capability indicators and scoring profileLoad Business Capabilities into the ServiceNow Business Capability table and Business Capability to Business Application relationships into the CI relationships tableRequirements
Lead-level technical consulting experience with expertise in Enterprise ArchitectureServiceNow Certified System Administrator (CSA)ServiceNow Certified Application Developer (CAD)ServiceNow Enterprise Architecture (APM) certificationHands-on experience configuring Application Portfolio Management and Business Capability data modelsWorking knowledge of CSDM and of ServiceNow Software Asset Management dataExperience building dashboards and reports with Performance AnalyticsFluent English with solid written and verbal communication skillsAbility to work remotely from within the US or CanadaNice to have
Experience supporting Transformation or Strategic Portfolio Management (Tx/SPM) workflowsExperience facilitating client-facing discovery and design workshopsBackground in application rationalization and scoring programs
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📌 Lead Servicenow Enterprise Architecture / Apm Technical Consultant Contract, Remote Riviere Des Prairies—pointe Aux Trembles (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Peek IT Services
📍 Riviere-des-Prairies—Pointe-aux-Trembles