Join Questrade Financial Group as a Digital Asset & Derivatives Support Supervisor in an innovative hybrid work setting. Lead a team dedicated to exceptional client service.In this role, you'll provide critical guidance while fostering technical expertise within your team. Your responsibilities encompass performance management, incident resolution, and procedural enhancements within a dynamic financial ecosystem. Uplift the team's capabilities through robust training and mentoring amid high-stakes market fluctuations.Key Responsibilities:Oversee support specialists' daily activitiesConduct training and quality assurance for specialistsMonitor and analyze key performance indicatorsResolve escalated issues involving high-liquidity transactionsOptimize internal protocols and documentation processesRequirements:At least 2 years in a regulated trading environmentPost-secondary degree relevant to finance or techExtensive knowledge of market mechanics and operationsExceptional communication and leadership abilitiesBilingual proficiency in English and FrenchElevate client experiences in digital trading with your expertise at Questrade.

📌 Questrade Digital Asset Support Supervisor (Ottawa)
🏢 Community Trust
📍 Ottawa