Step into the role of Senior Engineer for ServiceNow Discovery at RBC in Toronto. Lead the way in optimizing service mapping and asset tracking initiatives for enhanced IT delivery.
As a Senior Engineer at RBC, you will be instrumental in the implementation and optimization of ServiceNow solutions. This position demands a solid expertise in troubleshooting discovery issues while maintaining compliance with governance standards. You'll also mentor junior staff and produce documentation to standardize processes across teams.
Key Responsibilities: - Automate IT asset identification with ServiceNow - Troubleshoot and resolve discrepancies in service mapping - Collaborate with business stakeholders to refine solutions - Document processes and prepare training resources - Support and mentor junior engineers for their growth
Requirements: - Expertise in ServiceNow Discovery and CMDB - Background as a System Engineer or Analyst - ServiceNow CIS or CSA certifications are advantageous - Excellent technical writing and communication skills - Detail-oriented with ability to think critically
Contribute your technical expertise to RBC's cutting-edge IT solutions and make a significant impact.#J-18808-Ljbffr

📌 Senior Engineer In Servicenow Discovery Winnipeg
🏢 Drone.vet
📍 Winnipeg