The Assistant Community Manager (also known as Strata Manager Assistant) is responsible for providing clerical and administrative support to the licensed Strata Manager. The Strata Manager Assistant is the liaison to 5 - 7 Strata Managers, interacts with internal and external customers, and is an integral part of serving our clients.

Job Duties
Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures
Assist in drafting correspondence
Performing administrative updates in our electronic operation and filing systems
Process strata bylaws and rules amendments following well set out checklists
Assist in keeping records up-to-date
Preparing strata general meetings
Effectively deal with urgent matters in a timely and effective manner while streamlining the general team operations
Data entry and system updates

Requirements
Proven work experience in administrative areas, customer service, or similar role in another domain
Knowledge of communities,



condominium and homeowners associations is preferred
Strong desire to learn about the property management industry, perform and grow within the company
Hands-on experience with office equipment (e.g., fax machines and printers)
Strong written and verbal communication skills
Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.)
Skilled with customer focus mindset
Self-motivated, proactive, detail oriented and a team player.
Time management and time critical prioritization skills.
Post secondary education in Business Administration or equivalent
0 – 3 years of Community Association experience

Benefits
Hybrid Work Model - opportunity to combine in-office with work from home-from-home after training is completed
37.5 hour work week
Vacation pay on every pay cheque
Personal Days
Sick days
Extended Health and Dental
Certified "Excellent Place to Work" by employees 7 years in a row!

📌 Strata Manager Assistant Surrey (Canada)
🏢 Associa
📍 Canada