Overview

Languages

English

Education
Secondary (high) school graduation certificate
or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting
Telecommunications company

Responsibilities

Tasks
Advise clients on advertising or sales promotion strategies
Answer written and oral inquiries
Answer inquiries and provide information to customers
Arrange for refunds and credits
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Perform general office duties
Receive and log complaints
Receive payments
Maintain and manage digital database
Answer clients' inquiries and provide information

Experience and specialization

Computer and technology knowledge
Database software
MS Excel
MS Windows
MS Access
MS Office
Spreadsheet

Type of experience
Call centre

Area of work experience
Marketing

Perks

Financial perks
As per collective agreement

Other advantages
Free parking available

📌 Customer Service Clerk Edmonton (Canada)
🏢 Cloud Star
📍 Canada