Customer Experience Support Advocate (Mississauga)

Customer Experience Support Advocate (Mississauga)

25 Sep
|
Archway Canada
|
Mississauga

25 Sep

Archway Canada

Mississauga

Join HRforGrowth as a Customer Experience Support Advocate and ensure every customer receives top-notch service. Manage inquiries, coordinate projects, and deliver comprehensive support in this key role.In this position, you will be responsible for both customer service and account management. You'll need to react promptly to customer queries, process orders, and assist in account maintenance and reporting. Your expertise will ensure customer satisfaction and enhance overall operational efficiency.Key Responsibilities:Handle customer inquiries via multiple channelsAccurately enter order processing informationProvide detailed product service information and pricingCollaborate closely with Client Support for escalationParticipate in quality audits and support operationsRequirements:Must possess a High School Diploma or GED2-3 years experience in customer service or dispatchStrong interpersonal and typing capabilitiesFamiliarity with North American markets is preferredAbility to work under pressure in a high-volume environmentBecome a vital part of HRforGrowth and help foster positive customer experiences in every interaction.

📌 Customer Experience Support Advocate (Mississauga)
🏢 Archway Canada
📍 Mississauga

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