Enrolment Services Specialist
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

Position Details
Posting Summary Competition Number 20260161A/S Position Title Enrolment Services Specialist Faculty/Department Registrar's Office Unit SA - Enrolment Services Employee Group CUPE 5791 Collective Agreement Consideration Open with preference given to CUPE 5791 members(NON-RESEARCH). CUPE 5791 Job Family Operational Services Category Staff Number of Vacancies 1

Position Summary Are you a detail-oriented professional passionate about supporting students and guiding them through every step of their enrolment journey? Join us as our new Enrolment Services Specialist!

What You’ll Do:

Assessing applications and determining admissibility of all undergraduate applicants to the University of Regina (including the research and conversions required);

Evaluating and determining the acceptance or rejection of applicants; advise those not yet admissible on how to gain admission;

Assessing transcripts to determine authenticity and ensure fraudulent credentials are not accepted, enters transcript information in Banner and indexes transcripts on UR Docs;

Processing undergraduate admissions, re-admissions and transfers in Banner;

Scanning, uploading, matching various pieces of applications and tracking files as they move through admissions workflows in UR Docs;

Evaluating and correcting application data in Banner and requesting additional documents required for processing;

Verifying student enrolment and eligibility for awards purposes;

Paying out awards, processing awards applications and data clean‑up in Banner and the Student Awards Management System ( SAMS );

Maintain and update accurate award files, prepare materials for scholarship committees, and verify student eligibility.

Administer provincial, federal, and U.S. student government assistance programs while ensuring compliance and providing guidance on appeals.

Support continuous improvement by monitoring processes, submitting enrolment/registration changes, and recommending enhancements to enrolment services.

Maintaining an ever-changing, in-depth knowledge and understanding of enrolment policies and procedures and uses this knowledge to impart accurate information

Acting as a key resource on admission policies and procedures; assists and supports the University community in the interpretation and implementation of admission policies and procedures;





Developing and sustains relationships with potential students, students, their families, outside institutions and agents as it pertains to the functions of our offices; coordinates efforts with the faculties and colleges;

Manage student data and department records while supporting training, supervision, and mentorship of student assistants, casual staff, and new employees.

Plus More: Be ready to take on additional related tasks as assigned – your role is dynamic and essential to our success!

Why Join Us?

Meaningful Impact: Your work directly contributes to creating a better environment for students, faculty, and staff.

Professional Growth: We support your development, offering opportunities for advancement and learning.

Work-Life Balance: We value your well‑being and know your personal life is most important!

Energetic and Inclusive Workplace: We value diversity and inclusivity. You’ll be part of a team that celebrates different perspectives, backgrounds, and experiences, making every day an opportunity for personal growth.

Innovation Culture: We encourage fresh ideas and innovative thinking.

Competitive Compensation: We offer competitive compensation package and benefits to reward your talent. A few of the these benefits include Health/Dental/Vision Benefits, flexible spending account, Defined Benefit Pension Plan, and much more!

Position Requirements

Grade 12 supplemented by the successful completion of a recognized business course

Minimum of five years related experience.

An equivalent combination of education and experience may be considered.

Skills That Will Ensure Your Success in the Role:

Proficiency in Microsoft Office (Word, Excel, PowerPoint and Access)

Demonstrated in-depth knowledge, skill and experience in the application of academic policies, processes and procedures within the University of Regina, with knowledge of undergraduate awards program, university structure and student finances

Ability to work as part of a team, including strong communication (verbal and written) skills and the ability to deal courteously and effectively with students including domestic and international students, the general public, and co-workers.





Excellent customer service skills, including tact and diplomacy, while displaying a positive ‘can‑do’ attitude.

Ability to make effective administrative/procedural decisions and recommendations.

Demonstrated ability to take direction and show initiative.

Demonstrated ability to maintain confidentiality of records and information.

Demonstrated ability to create, compose, and edit written/electronic materials.

Demonstrated ability to organize multiple tasks, while maintaining accuracy and attention to detail, and to analyze complex problems.

Experience in the use of complex database systems such as Banner student system, FAST , Caspur reports, UR Docs, SAMS , and GroupWise; or equivalent database systems experience.

Physical Demands
Entering data in an office environment is required on a daily basis for 2-3 hours at a time.

Lifting or carrying objects up to 20 lbs is required for 30 minutes to 1 hour 1-3 times a year.

Speaking with others on a daily basis for 1-5 hours per day depending on the peak times of year.

Remaining seated in an office environment is required on a daily basis for 2-3 hours at a time.

Pay Grade
CUPE Phase 5 Salary Range $56,329.00 - $76,057.80 annually

Employment Status
Status Permanent

Work Hours
Monday – Friday, 8:00 am – 4:30 pm, with approximately 5 evening or weekend shifts required for special events per year.

Duration
Duration (if Term/Temporary) Full time/Part-Time Full Time Preference Posting No Preference Target Posting Not Targeted

Job Open Date
Job Open Date 09/23/2026 Job Close Date 10/06/2026 Open Until Filled No Special Application Instructions

Safety Statement
The University is committed to maintaining a protected and healthy workplace and strengthening a culture of safety across the campus community. All employees share responsibility for contributing to a safe working environment.

Diversity Statement
The University of Regina is committed to an inclusive workplace that reflects the richness of the community that we serve. The University welcomes applications from all qualified individuals, including individuals within the University’s employment equity categories of women, persons with disabilities, members of visible minorities, Indigenous persons, individuals of diverse gender and sexual orientation and all groups protected by The Saskatchewan Human Rights Code, 2018.

Documents Required

Resume/Curriculum Vitae

Cover Letter

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📌 Enrolment Services Specialist (Saskatchewan)
🏢 University of Regina
📍 Saskatchewan