Join Enterprise Z as a Lead Problem Manager, driving the identification and resolution of recurring operational issues. Your leadership will be central to advancing issues into actionable solutions using data analytics.In this pivotal role, you will be responsible for conducting root cause analysis and facilitating cross-functional alignment on remediation activities. Your advanced skills in tools such as ServiceNow and Power BI will enable you to create impactful reporting that informs decision-making processes.



A robust focus on compliance and operational excellence will guide your initiatives across the organization.Key Responsibilities:Identify and analyze recurring issues for risk mitigationDevelop key performance indicators and dashboards for reportingLead management meetings with strategic updates and insightsChampion process improvement and risk reduction projectsTrain and mentor teams on effective problem management practicesRequirements:Expertise in ITIL-based Problem Management methodologiesProficiency in reporting tools, including Power BI and ExcelStrong analytical skills for data-driven decision makingProven leadership and ability to influence key stakeholdersDetail-oriented attention to governance standardsEmpower your strategic capabilities by leading Enterprise Z's Problem Management initiatives.

📌 Lead Problem Manager At Enterprise Z (Montreal)
🏢 Astek
📍 Montreal