The Trade Desk Operations Specialist is responsible for ensuring the integrity, accuracy, efficiency, and control of the firm’s day-to-day trading activity.

This position acts as the primary owner of trade desk operations, supporting Portfolio Managers and Compliance through the full trade lifecycle, including coordination of asset movements and trade requirements, consolidation and review of daily trades, allocation and settlement, resolution of trade and settlement issues and corrections, and maintaining accurate and auditable transaction records.

The role is well suited to someone who is highly detail-oriented, comfortable working with investment portfolios and transaction data, and capable of managing daily trading workflows in a disciplined and organized environment.

3–5+ years of relevant experience in trade operations, investment operations, portfolio administration or a related asset-management environment.

Positioning Within the Firm
Reporting to, as required to VP of Operations, CCO and CEO, this is a specialized investment operations role focused on supporting the firm's portfolio management and trading activities.

The position is intended to:

Strengthen the firm’s trade desk infrastructure

Improve the accuracy and efficiency of daily trading activity

Ensure asset movements and cash requirements are properly incorporated into trading decisions

Strengthen reconciliation, documentation, and operational controls

Improve coordination between Portfolio Management and Operations

Reduce operational risk and trade-related errors

Create a scalable trade desk operating model as the firm continues to grow

Success Measures
The Trade Desk Operations Specialist will be successful by consistently delivering:

Accurate and timely preparation, execution, allocation, and settlement of trades

Minimal trade errors, settlement breaks, and unresolved discrepancies

Accurate coordination between asset movements, portfolio cash requirements, and trading activity

Strong reconciliation and timely resolution of trade-related exceptions

Complete and reliable transaction records and trade documentation

Effective communication with Portfolio Managers, Compliance, custodians, brokers, and Operations

Strong operational controls across the trade lifecycle

Reduced reliance on senior management for day-to-day trade desk execution and issue resolution

Continuous improvement in trading workflows, systems, and operational processes

Compensation
$75,000–$90,000 base salary,



commensurate with experience, plus annual performance bonus and group benefits. The position also offers a flexible hybrid work arrangement.

Core Responsibilities
1. Trade Desk Operations — Primary Responsibility

Oversee the end-to-end trade lifecycle, including trade preparation, review, validation, execution coordination, allocation, settlement and follow-up

Maintain accurate and up-to-date trade blotters and transaction records across all relevant systems

Coordinate with custodians, brokers, counterparties, Portfolio Managers, Operations and Compliance to ensure timely and accurate execution and settlement

Identify, investigate, review, and resolve trade errors, discrepancies, settlement breaks, and allocation issues

Ensure all trading activity is supported by complete, accurate, and auditable records

Act as the primary operational contact for Portfolio Managers and Compliance on day-to-day trade-related matters

Monitor daily trading activity for completeness, accuracy, and operational efficiency

Review trade instructions and supporting information prior to execution

Monitor outstanding trades and settlement activity through completion

Recommend and implement improvements to trade desk workflows, controls, documentation, and processes

Manage the daily asset movement tracker, reviewing contributions, redemptions, withdrawals, deposits, and transfers to determine required trading activity

Work with Portfolio Managers to determine the trades required to rebalance portfolios and establish appropriate target cash positions in advance of trading

Coordinate and validate transfers in-kind and in-cash, ensuring accurate treatment and alignment with portfolio positioning

Confirm that all asset movements are accurately reflected in daily trade requirements and incorporated into trade tickets

Work closely with Portfolio Managers, Operations and, as applicable, Compliance to ensure consistency between asset flows, cash requirements, portfolio positioning, and executed trades

Identify and resolve discrepancies between asset movement data, account cash balances, portfolio positions,



and trade instructions before final execution

Monitor upcoming cash requirements and movements to assist Portfolio Managers in ensuring sufficient liquidity is available

Confirm completed asset movements and trades are accurately reflected in the appropriate systems, accounts and blotters

Perform daily reconciliation of trading activity between internal systems, custodial records, trade confirmations, and portfolio records

Identify trade breaks, unmatched transactions, incorrect allocations, pricing issues, or other discrepancies

Investigate exceptions promptly, review with Operations and Compliance as appropriate, and coordinate their resolution with the appropriate internal or external parties

Track outstanding operational issues through resolution

Maintain clear documentation of trade corrections, cancellations, rebooks, and other adjustments

Escalate material trading or settlement issues to senior management and Portfolio Managers as appropriate

Maintain accurate records of trade exceptions and recurring operational issues to support process improvement

4. Trading Systems, Records & Process Management

Maintain accurate trade tickets, blotters, transaction records, settlement information, and supporting documentation

Ensure information is entered consistently and accurately across trading, portfolio management, custodial, and operational systems

Support the development and maintenance of standardized trade desk procedures and documentation

Assist with testing and implementation of enhancements to trading systems, reporting tools, and operational workflows

Identify opportunities to improve automation, data quality, workflow efficiency, and scalability

Maintain organized records that provide a explicit audit trail of trading activity and operational decisions

Ensure appropriate operational controls are applied throughout all stages of the trade lifecycle

Identify potential operational risks relating to trade execution, settlement, asset movements, cash management, and transaction processing

Recommend practical measures to reduce errors, exceptions, and processing risk

Support the implementation and monitoring of internal controls related to trade execution, documentation, reconciliation, and recordkeeping

Identify recurring issues and recommend changes to processes, systems, or workflows

Contribute to the development of a scalable and controlled trading environment as the firm grows

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📌 Trade Desk Operations Specialist (Ontario)
🏢 Croft Financial Group
📍 Ontario