REgroup, a division of The Municipal Group of Companies, is an Environmental Services company that services the HRM. For over 20 years, the REgroup has been providing integrated waste collection, management, and recycling services. We are widely recognized for being Friendly, Efficient, Reliable and On-time, and are proud to offer a full range of equipment to service the needs of our clients. We are currently looking for a Customer Account Administrator based out of Lower Sackville, NS. The position is a permanent role based on a 40-hour work week, Monday through Friday.

Position Summary
As a key member of REgroup’s administrative team, you will act as a liaison between Sales, Operations, Finance and Administrative staff. Working closely with the Accounting and Sales teams, you will control the information needed to assist with billing and prepare the necessary reports for customers. An ideal candidate will be well-organized with the ability to manage a high volume of requests with a strong attention to detail and a commitment to deadlines.

Primary Duties and Responsibilities

Handling of special billing requirements for customers, including uploading data into requested portals

Creating and maintaining weight reports for customers on an as-need basis





Alert sales team of any potential new business or expiring contracts

Administration of customer accounts, system updates, pricing, and entries into the customer database as required

Updating and maintaining company information on compliance portals

Provide customer service by answering / assisting with customer inquiries

Other duties as required

Required Knowledge, Skills, Abilities, Education, and Experience

Graduate of an office administration program or equivalent

Experience with Microsoft Office products (specifically Microsoft Excel) and customer database systems

Previous experience in a customer service role

Effective problem-solving skills with high attention to detail

Utilizes robust organizational and planning skills

Robust oral and written communication skills

Willingness to work in a team environment

A comprehensive pension and benefits package are offered with this position along with opportunities for advancement and training and development.

We are an equal opportunity employer that encourages all interested candidates to submit a resume.

We would like to thank all those who apply; however only those selected for an interview will be notified.

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