Step into the role of Technical Support Coordinator at Interac and ensure operational excellence. Focus on incident response and application monitoring in this engaging, onsite role.

Interac's Real Time Payments Command Centre is looking for a Technical Support Coordinator. This position, requiring bilingual fluency, emphasizes effective monitoring and rapid response to incidents. Bring your 2-3 years of relevant experience to a vibrant team committed to enhancing service delivery.

Key Responsibilities:
• Monitor applications and infrastructure to detect issues
• Respond swiftly to incidents and manage escalations
• Document incidents and maintain knowledge articles
• Collaborate to troubleshoot complex technical problems
• Participate in recent projects and support process documentation

Requirements:
• Fluent in written and spoken English and French
• Degree in Computer Science or equivalent experience
• 2-3 years in tech operations in a 24x7 setting
• Proficiency with event management software
• Must be eligible for Government of Canada Secret Clearance

Contribute your expertise to Interac and facilitate seamless digital payment solutions for Canadians.
#J-18808-Ljbffr

📌 Interac Technical Support Coordination Opening (Ontario)
🏢 Interac
📍 Ontario