Job Posting: Manager, OperationsWhere YOU work, makes a difference.Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It's an environment where you can grow your career in any direction you choose. We're evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.Are YOU our next Manager, Operations?Accountable for ensuring efficient operation of the transportation department, through effective supervision of employees assigned. Develop performance standards for all supervised staff and ensure employees deliver prompt and courteous service promoting a professional patient environment. Maintain and develop professional relationships with existing and potential clients. Ensure that standards for technical efficiency, quality control and government regulations are met.Status: Contract Full Time (18 months)Vacancy Type: ExistingShift: Afternoon shift- Monday to Friday; 12:00 p.M. to 8:00 p.M.Work Style: On-SiteLocation: 115 Midair Court, Brampton, ONInternal Posting Deadline: September 24, 2026Why Dynacare is an amazing place for YOU:Join an award-winning "Top Employer" with meaningful and impactful career opportunitiesAccess a health and wellness benefits program that supports you and your loved onesGrow and thrive with a dynamic, successful company through internal mobility opportunitiesInvest in your future through RRSP match advantages and an employee stock purchase programExperience a collaborative, diverse workforce that prioritizes dignity and respect for allHow YOU will make a difference:Manage Dynacare's logistics and transportation including onboarding new clients and customersProvide information into Director's operational plans and strategiesProvide managerial leadership on the ground to a team of direct reports including drivers, shipper/receivers and mailroom/distribution clerksBuild direct reports' capabilities by providing training in a variety of areas including customer service and provide effective change leadership to direct report teamBuild synergies,



methodologies and business solutions that will enhance business growth with support to clinical and business support departmentsDevelop and execute a 3 to 12 month business plan that is in line with the organization's objectives for Dynacare's growth and operational excellenceInteract with customers and clients regarding re-issues resolutionBuild and sustain effective cross-functional relationships with DynacareEnsure business plans and deliverables of direct report positions, Couriers, Mail Distribution, Customer ServiceOrders and Warehouse are aligned and integrated, stratum appropriate and cascade throughout Logistics to achieve performance expectations and decided metricsStrategically plan and identify for Transportation, Distribution, Warehouse and Customer Service the necessary budget requirements, the provision of Route design with GPS Technology and cycle inventory checks to position Logistics for the 21st century and the acquisition and talent pool development of optimal human resourcesDevelop and nurture a culture of safety, quality, service, performance, innovation, adaptability and fair treatment of direct reportsEstablish and enhance the Dynacare Customer Services Orders (CSO) profile in the industry and communityRecommend customer service and logistics policies, standards and practices to immediate managerWhat YOU bring to the role:Understand transportation routes and how they can be manipulated for greater efficiencyUnderstand the application of WHMIS and the Transportation of Dangerous Goods Act and how it relates to daily operationsAdvanced understanding of Warehouse and Distribution processes (including GPS and related technologies)and methodologies to drive and improve the business cycleUnderstand Syndicated Driver and Syndicated Distribution processes and best practices (include merchandising concepts and practices)Possess proven customer service/customer interaction skills and selling aptitudeUnderstand how to manage, mentor,



train and coach personnelUnderstand issues that drive the business and how to effectively support the business to enhance growthKnowledge about Highway Traffic and Safety Act and how it affects a national logistics networkUnderstand logistics process systems and its benchmarking trendsGeneral knowledge of medical laboratory operationsValid Driver license with clean abstractExperience with critical delivery systemsExperience in providing on-going leadership to ensure full implementation and follow through of strategic planProficiency in MS Office suite (Word, Excel) and other computer programs like Arc LogisticsAbility to schedule personnel for daily operations as well as scheduling for vacationsCapacity to complete and implement 3 to 12 month business planAbility to conduct saving/cost opportunity analysis and budget monitoringAbility to manage multiple ongoing projects from initial solution design through implementationProficient in applying effective performance management and managerial leadership skillsAbility to support and collaborate with cross-functional teams within the organization for continuous improvementCommunicate effectively at all levels of the organizationLead by example with the highest standards of ethicsCritical problem solver with strong negotiation skillsWorking Conditions:Normal office/medical laboratory environmentSome travel may be requiredMedical laboratory environmentPay rate: $84,000 to $105,000 annuallyThe hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements.At Dynacare, we may leverage AI-powered tools in our recruitment process. AI will never reach out to our candidates directly.Dynacare has been a "Top Employer" for many years and there is a reason why. We are a great place to work. At Dynacare, we're proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada's health and wellness solutions leader.Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.In accordance with provincial legislation and our AccommodationPolicy a request for accommodation will be accepted as part of the Dynacare hiring process.

📌 Manager, Operations (Brampton)
🏢 Dynacare
📍 Brampton