Join Citi as a Senior Applications Support Manager, leading teams to deliver exceptional application support and IT services. This role combines technical oversight with strategic planning.As a Senior Applications Support Manager, you'll manage key operational aspects of applications support, focusing on incident resolution, compliance, and customer satisfaction. Collaborate with senior heads and client teams to comprehend and address their strategic requirements. Your insights will shape support strategies and influence the overall performance of the applications landscape.Key Responsibilities:Lead multiple applications support teams effectivelyMonitor compliance and assist with incident resolutionEngage with clients to understand their expectationsFoster a high-availability operational environmentGuide team performance evaluations and developmentRequirements:6-10 years of applications support experienceDemonstrated leadership and management skillsExcellent verbal and written communicationBachelor's or equivalent experience requiredStrong planning and organizational skillsEnhance your impact on applications support while developing your leadership role at Citi.

📌 Senior Applications Support Manager Role At Citi (Mississauga)
🏢 Citigroup
📍 Mississauga