Drive client satisfaction as a Mid-Market Account Manager with Dialogue, the top virtual care provider in Canada. Engage clients and enhance relationships through our Integrated Health Platform while operating in a hybrid setting.Reporting to the Manager of Account Management, your role focuses on ensuring long-term client engagement and retention strategies. You will strategize to enhance client relationships and actively identify growth opportunities within your portfolio. This role requires both strong project management and effective stakeholder communication to maximize client value.Key Responsibilities:Manage client relationships to enhance engagementPropose curated action plans for performance improvementDevelop solid renewal strategies based on account healthOversee upsell and cross-sell sales processesCollaborate across functions to address client feedbackRequirements:Minimum of 2 years in account managementHistory of achieving and exceeding objectivesExcellent project leadership and organization skillsCollaboration experience with internal departmentsFamiliarity with Salesforce or insurance preferredJoin Dialogue to make a meaningful impact in client wellness and satisfaction.

📌 Mid-Market Client Success Manager At Dialogue (Montreal)
🏢 Dialogue Technologies
📍 Montreal