Join the team at Trail Appliances as a Sales Support Agent dedicated to delivering excellent customer support throughout the order lifecycle. This role emphasizes effective communication and timely service.

As a Sales Support Agent, you’ll play a pivotal role in maintaining customer satisfaction by managing inquiries and collaborating with various teams within Trail Appliances. Your abilities in detail orientation and problem-solving will be crucial as you assist customers from the moment of sale through to delivery. Join an entrepreneurial team committed to exceptional service.

Key Responsibilities:
• Address customer inquiries through various communication methods
• Conduct outbound calls to confirm order details and payments




• Support order processing inquiries from the sales team
• Work with internal departments to ensure prompt delivery
• Keep detailed records of customer interactions and resolutions

Requirements:
• Minimum 2 years in a customer service environment
• Proficient with Microsoft Office tools
• Effective communication skills in English are essential
• Organized and able to manage multiple tasks
• Familiarity with call center practices is a plus

Embrace a energetic role focused on customer satisfaction and teamwork at Trail Appliances.
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📌 Trail Appliances Sales Support Agent (British Columbia)
🏢 TRAIL APPLIANCES
📍 British Columbia