Delta Power Equipment is one of Ontario's leading farm and construction equipment dealerships, with over 450 employees across multiple locations providing sales, service, and parts support to customers throughout the province.We're looking for a Service/Warranty Administrator to join our team in Exeter, Ontario .This is an important role within our service department, responsible for keeping warranty claims accurate, organized, and moving through the process from submission to payment.SUMMARY OF POSITION:As a Service/Warranty Administrator, you'll work closely with Service Managers, technicians, and manufacturers to ensure warranty work is properly documented and claims are submitted accurately and on time.Your responsibilities will include:Process and submit warranty claims accurately and within required timelinesEnsure all required documentation is complete and submitted with each claimWork closely with Service Managers and technicians to ensure repairs are properly documented and recordedReview warranty guidelines, bulletins, and policies related to repairs and claim submissionMonitor claim status from submission through paymentFollow up on outstanding claims and paymentsReview rejected or returned claims and appeal them when appropriateObtain authorization for claims that cannot be recoveredMaintain accurate records of submitted, returned, rejected, and paid claimsReconcile warranty accounts and help maximize warranty claim recoveriesAssist the service department with warranty-related questions and documentationMaintain organized and accurate records while meeting manufacturer and dealership deadlinesWHAT WE ARE LOOKING FOR:We're looking for someone who is organized, detail-oriented, and comfortable working with deadlines and a lot of moving pieces.You'll bring:Knowledge of the agricultural industry and equipment is an assetPrevious warranty, service administration,



dealership, or equipment industry experience is an assetStrong attention to detail and organizational skillsExcellent time-management skills and ability to meet strict deadlinesStrong written and verbal communication skillsProven data entry, editing, and typing skillsBasic knowledge of Microsoft Office, including Word, Excel, and OutlookAbility to work independently while also being part of a teamStrong problem-solving and customer service skillsAbility to work under pressure and prioritize competing tasksA positive attitude and robust work ethicMORE THAN JUST PAPERWORKWarranty administration plays an important part in keeping a dealership running smoothly.You'll work directly with the service team to make sure the work completed by our technicians is properly documented and that Delta receives the warranty reimbursement it has earned.It's a role that requires organization, accuracy, follow-through, and someone who takes pride in getting the details right.BUILD MORE THAN A JOB - BUILD A CAREERAt Delta Power Equipment, we believe in helping our employees grow within the company.You'll have the opportunity to learn the equipment business, build your knowledge of service and warranty processes, and develop skills that can open doors to future opportunities within Delta.WHAT WE OFFER:A safe and rewarding environment to develop their careers that reward and grow with the individualCompetitive compensation, $25-30/hourlyGroup Registered Retirement Savings Plan (GRSP)Extended health benefitsBonus ProgramsEmployee discounts and other perks.If you are interested in starting an exciting career with us, please apply by submitting your resume to [email protected] you for your interest in Delta Power Equipment!Delta Power Equipment is an equal opportunity employer and will make accommodations available, upon request, throughout the entire recruitment process.

📌 Service/Warranty Administrator (Ailsa Craig)
🏢 Delta Power Equipment
📍 Ailsa Craig