*The successful candidate is expected to work in the Edmonton Regional Office five days per week; however, hybrid or remote work arrangements may be considered.*

The Regional Service Line Leader, Project and Program Management, leads and is accountable for the successful delivery of project and program management services in the region. The incumbent provides functional support for services delivered within the region, leads site and regional service line development, and supports training and development of employees at the site, regional and national level. Ensuring compliance with service line policies and procedures, the incumbent monitors overall performance on large and complex projects and is responsible for risk management and mitigation. Leading a team of professionals, the incumbent manages the human resources responsibilities for the team, as well as the Client-Partner relationship. The incumbent develops creative solutions, promotes collaboration within the service line, and ensures the quality and timeliness of deliverables.

KEY AND PERIODIC ACTIVITIES
The duties and responsibilities listed below are representative but not all-inclusive:

Primary

Lead and provide functional oversight and leadership on all regional project and program management services

Develop and implement regional initiatives and support national initiatives

Monitor regional service delivery, identify trends and report on risks that will affect the service line in the region

Complete complex project work (e.g. carry out technical reviews)

Provide technical support to regional business units in conjunction with local Client-Partners

Research, prepare and present documentation for long‑term projects (e.g. project approval documentation, statements of work, statements of requirements - infrastructure, business cases, infrastructure options analysis reports)

Provide program management support services, including but not limited to: defining program governance, planning the program and monitoring progress and aligning deliverables to meet program outcomes

Monitor regional service line competencies,



identify and develop training requirements and implement training to achieve delivery standards

Develop, recommend and ensure implementation of relevant policies and procedures, training programs and processes

Ensure implementation of PPM service delivery standards, in line with corporate and Client‑Partner expectations

Provide service line input to service level arrangements

Conduct annual verification to ensure overall quality of service line management

Promote and facilitate service line integration across the region

Develop and maintain effective relationships within DCC, and with industry, the Client‑Partners and/or stakeholders

Perform human resources functions (e.g. coach, supervise, mentor, plan and allocate resources, manage performance)

Other

Integrate industrial security considerations into PPM service line activities

Assist business units with needs assessment and resource planning

Develop annual PPM regional business plan and quarterly reports

Participate in national service line initiatives

Conduct site, regional and national training sessions

Other duties as assigned

SKILLS
General and Specific Knowledge

Best practices, methods, trends in project and program management

Best practices, methods, trends and legislation in real property, environmental and construction services

Best practices and trends in strategic planning, financial management and human resources management

Client‑Partner project and program management policies and procedures

Treasury Board of Canada Secretariat policies and procedures

Formal Education and/or Certification(s) and Experience

Minimum: university degree in engineering, architecture or related field with eight years’ relevant experience,



or the equivalent

Preferred: university degree in engineering, architecture or related field with eight years’ relevant experience, or the equivalent, and certification in project and program management

Abilities

Use applicable computer software and operating systems

Write proposals, technical texts and reports

Demonstrate business acumen, leadership and human resources management skills

Resolve complex problems with multiple stakeholders

Apply project and risk management techniques

DEVELOPMENT AND LEADERSHIP

Lead and manage direct and indirect reports

Lead project teams within the region and collaborate with others nationally

Provide functional direction and advice to employees and Client‑Partners

WORKING CONDITIONS

Typical office environment with routine travel

Some work may be located on construction sites; incumbent may occasionally be required to wear basic safety equipment

Check out your benefits
Working with us offers excellent opportunities for growth and advancement—and entitles you to one of the job market’s best perks packages valued at between 25 and 30% of your salary.

Your package includes:
Health and Wellness

100% employer-paid annual sick leave, and health and dental premiums

$400 wellness allowance to help cover expenses such as a gym membership

$2,500 for mental health services on top of regular $2,500 paramedical coverage

Telus Virtual Health Care and $750 Health Care Spending Account for some expenses not covered under provincial plans

Home and Family

Life, accidental‑death, and short‑term disability insurance

Enhanced inConfidence employee and family assistance program

Maternity and parental leave top‑up plan to 93% of regular gross earnings for up to 37 weeks

Flexible workplace options, including $400 allowance every two years, to support working from home

Leave and Retirement

Public‑service pension

Comprehensive vacation and other paid‑leave plans, along with enhanced travel benefits coverage

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📌 Regional Service Line Leader, Project and Program Management (Alberta)
🏢 RPMGlobal
📍 Alberta