Technical Program Manager (AI Agents & Incident Management)

Remote Anywhere in Canada

6-Month Contract (Strong Extension Potential)

We're partnering with a leading technology organization operating a large-scale, highly regulated cloud environment to hire a Technical Program Manager who combines strong program delivery skills with hands-on experience building AI-powered solutions.

This is an exciting chance for a TPM who has worked closely with engineering teams, supported incident management initiatives, and recently built or designed AI agents using modern LLM technologies.

What You'll Be Doing

- Lead technical programs across engineering, infrastructure, and operations teams
- Drive incident management and operational excellence initiatives
- Partner with engineers to improve reliability, automation, and service delivery
- Support the implementation of AI agents and AI-powered workflow automation
- Coordinate stakeholders, project plans, roadmaps, and technical deliverables
- Help deliver initiatives across a large AWS-based environment

What We're Looking For

Required

- 3-5+ years of Technical Program Management experience
- Experience supporting incident management,



incident response, SRE, platform operations, or production environments
- Hands-on experience building or designing AI agents
- Strong Python skills
- AWS cloud experience
- Ability to work effectively with software engineers, architects, and technical stakeholders

Preferred
- AWS Bedrock
- Claude, OpenAI, or other LLM platforms
- Slack integrations
- Jira
- Datadog
- Salesforce
- Experience in fintech, payments, banking, or other regulated industries

Ideal Backgrounds
- Technical Program Manager
- Engineering Program Manager
- Technical Operations Program Manager
- Platform Program Manager
- Site Reliability Engineer (SRE) transitioning into program management
- DevOps or Cloud Engineering professionals with TPM experience

This posting represents a current vacancy with our client . If this opportunity aligns with your experience, I’d be happy to connect and discuss further. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

📌 Technical Program Manager (Incident Management + AI Agents) (Canada)
🏢 Robert Half
📍 Canada