Become a pivotal Pro Service Manager at RONA and enhance customer service through robust leadership and effective team management. Create a positive workplace culture while addressing customer needs.

RONA is on the lookout for an experienced Pro Service Manager dedicated to leading retail operations. With five years of relevant experience, you will supervise a dynamic team, resolve issues, and ensure successful promotional activities. Your role will play a crucial part in maintaining the store's smooth function and achieving sales targets.

Key Responsibilities:
• Lead and supervise staff according to company policies
• Resolve customer issues to enhance satisfaction levels
• Execute merchandising strategies as per instructions




• Manage stock replenishment and promotional activities
• Schedule staff in compliance with labor budgets

Requirements:
• Minimum 5 years of personnel management experience
• Proven retail business management skills
• Autonomous with strong leadership capabilities
• Experience in developing marketing strategies
• Commitment to team development and operational success

Make an impact at RONA by driving team performance and customer satisfaction.
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📌 Leadership Role: Pro Service Manager (Quebec City)
🏢 Rona
📍 Quebec City