Transform member services at Bulkley Valley Credit Union as a Member Service Specialist. You’ll handle transactions and provide tailored financial advice to enhance member relationships and satisfaction.

Serving over 16,000 members from Hazelton to Burns Lake, this position is critical for responding to inquiries while processing transactions efficiently. You'll need a strong focus on understanding member needs and recommending services that best serve those interests. Your adaptability and organization will help you excel in a constantly changing workplace.

Key Responsibilities:
• Process member financial transactions accurately
• Address member inquiries through various communication channels
• Establish and nurture strong member relationships




• Assess member needs and propose relevant solutions
• Promote credit union offerings and facilitate appropriate referrals

Requirements:
• High school diploma required; prefer post-secondary education
• 1-2 years of business education or experience preferred
• Cash handling experience is beneficial
• Strong organizational skills for dynamic tasks
• Excellent communication and relationship-building abilities

Contribute to a member-centric approach at Bulkley Valley Credit Union and leverage your expertise to strengthen community ties.
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📌 Member Service Specialist at Bulkley Valley CU (British Columbia)
🏢 Bulkley Valley Credit Union
📍 British Columbia