Step into the role of Control Supervisor at Concord Security, a leader in shopping centre safety! This position focuses on communication, leadership, and crisis management within a busy environment.As part of our team, you will supervise the control room while ensuring the effectiveness of safety measures. Your experience in the security sector and strong decision-making skills will help you navigate complex situations. You will engage with a variety of stakeholders, fostering collaboration and trust across teams.Key Responsibilities:Deliver superior customer service in dynamic situationsOversee CCTV and emergency response protocolsGenerate transparent reports on incidents and day-to-day activitiesDe-escalate crises and provide necessary supportCommunicate effectively with teams and emergency contactsRequirements:Three years of experience in securityOne-year minimum in dispatch or control officer rolePreferred supervisory experienceStrong communication skillsFamiliarity with Avigilon and similar softwareLead with confidence and create a safe environment at Concord Security's bustling operations centre!

📌 Operations Centre Control Supervisor (Burnaby)
🏢 Concord Security
📍 Burnaby