25 Sep
|
Canadian Tire Bank
|
Ontario
25 Sep
Canadian Tire Bank
Ontario
Canadian Tire Bank is seeking a Senior Business Analyst to lead process improvement, change management, and operational excellence within our Contact Centre Operations team. You will collaborate with operations, partners, and technology stakeholders to identify opportunities, solve complex business problems, and implement sustainable improvements.
You will drive KPI tracking, standardization, risk mitigation, and support technology implementations to improve customer and frontline experiences
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📌 Senior Contact Centre Transformation & Change Lead (Ontario)
🏢 Canadian Tire Bank
📍 Ontario