Lead the wine department at Wine & Beyond as a Wine Manager, enhancing customer interactions and team dynamics. Create a welcoming environment in Emerald Hills.

In your role as Wine Manager, you will oversee a multimillion-dollar business, ensuring outstanding customer service and effective team leadership. Together with the General Manager, you'll develop strategies for operational excellence while coaching team members and managing financial performance. This position is designed for leaders passionate about wine and customer engagement.

Key Responsibilities:
• Direct team efforts to elevate customer satisfaction
• Manage financial targets while overseeing inventory control
• Implement merchandising strategies and promotional programs




• Ensure adherence to health and regulatory standards
• Facilitate team training and scheduling processes

Requirements:
• 2+ years of retail experience with management skills
• High School Diploma or equivalent needed
• ProServe/Serving It Right certification considered an asset
• Wine-related training or WSET Certification preferred
• Effective communicator with solid leadership capabilities

Promote an exceptional wine culture at Wine & Beyond, balancing customer service excellence with operational effectiveness.
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📌 Wine Manager for Customer Experience (Alberta)
🏢 Sundial
📍 Alberta