Step into a critical leadership role at Utilities Kingston as the Customer Care and Communications Manager. Your focus will be on strategic communications and improving customer interactions across multiple utility services.

This full-time, permanent position requires a dynamic leader to enhance organizational reputation and community engagement. Utilize your expertise in public relations and crisis communications to steer initiatives that support corporate goals and positive customer experiences.

Key Responsibilities:
• Develop strategic communications and public relations plans
• Manage issues and crisis communications effectively
• Oversee the customer experience and service standards




• Cultivate relationships with media and community partners
• Monitor customer feedback and industry trends

Requirements:
• Degree in Communications, Public Relations, or similar
• 3-5 years of relevant experience in corporate settings
• Class G driver’s license required
• Advanced skills in digital communications and stakeholder management
• Robust leadership capabilities in team development

Drive customer care excellence and strengthen community relationships at Utilities Kingston, a leader in utility services.
#J-18808-Ljbffr

📌 Utilities Kingston Customer Care Leader (Ontario)
🏢 The MEARIE Group
📍 Ontario