Our client, a leading industrial manufacturing organization, is looking for an Inside Sales Representative to join their Edmonton team and play a key role in supporting customers, processing sales opportunities, and driving business growth. Reporting to the Inside Sales Manager, this is an excellent opportunity for an inside sales professional with industrial and Oil & Gas experience who enjoys building customer relationships, preparing quotations, and managing orders from inquiry through delivery.

Benefits & Perks

Compensation:$65,000–$75,000 base salary + annual bonus

Please note this role is fully on-site in the client's Edmonton office.

Employment Type:Permanent, Full-Time.

Responsibilities

Generate new business and support existing customer accounts through phone, email, and other digital communication methods

Respond to customer inquiries, qualify opportunities, and provide solutions based on customer requirements

Prepare accurate quotations and process customer sales orders from initial inquiry through completion

Understand, analyze, document, and communicate technical, commercial, and contractual terms and conditions

Support and collaborate with the Inside Sales and Outside Sales teams in opportunity development and customer support

Manage a high volume of emails, customer requests, and sales-related activities while maintaining accuracy and attention to detail

Maintain and update customer, sales, and opportunity records

Work within established company quality management systems and processes

Verify customer orders and required customer information

Complete credit forms, invoice reconciliations, returns, and other sales administration activities

Compile sales and reporting data as required





Communicate with customers and vendors to provide effective business solutions and maintain strong relationships

Collaborate with sales, logistics, warehouse, accounting, procurement, and other internal teams to ensure orders are processed accurately and efficiently

Provide exceptional customer service throughout the quotation, ordering, and delivery process

Develop a strong understanding of the company's products, services, customers, and industry to support continued growth and business development

Skills & Experience

2+ years of direct inside sales or customer service experience

Previous experience within an industrial ormanufacturingenvironment is required

Oil & Gas industry experience is required

Post-secondary education is required; a Collegiate Degree or C.E.T. designation is an asset

Experience preparing quotations and processing sales orders

Strong customer service skills with the ability to build and maintain long-term customer relationships

Strong prioritization, organization, and time management skills

Excellent written and verbal communication skills with strong attention to detail and proofreading abilities

Ability to self-direct, multitask, prioritize, and manage a high volume of work effectively

Proficiency with Microsoft Office, particularly Word, Excel, and Outlook

Experience working with an ERP system is an asset; experience with QAD, Oracle, or similar systems is preferred

Familiarity with sales reports, sales records, and order management processes

Experience within the fastener, gasket, or seals industry is a strong asset

Robust interpersonal skills with the ability to collaborate effectively across sales and operational teams

Proactive, customer-focused, and solutions-oriented with the ability to learn technical products and processes quickly

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📌 Inside Sales Rep (Alberta)
🏢 Aplin
📍 Alberta