25 Sep
|
York Region (The Regional Municipality of York)
|
Ontario
25 Sep
York Region (The Regional Municipality of York)
Ontario
York Region in Newmarket, ON is seeking a Supervisor to lead the Corporate Contact Centre Operations. You will oversee staff delivering customer service across in-person, phone, email, and digital channels while ensuring compliance with policies and service standards.
Reporting to the Manager, you will monitor KPIs, manage programs, and drive continuous improvement through coaching, technology adoption, and cross-team collaboration to enhance service delivery and customer satisfaction.
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📌 Hybrid Supervisor, Corporate Contact Centre (Ontario)
🏢 York Region (The Regional Municipality of York)
📍 Ontario