Who We AreFor more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.Mission StatementThe Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.Job DescriptionAccountabilitiesSafetyEnsure that members and staff work in a safe environment.Ensure compliance with all safety rules and regulations are being adhered to by all, including but not limited to, vehicle usage, transportation of members, working alone, food, medications and equipment, storage and maintenance.Answer door and telephone during shift using proper precautions.Provide crisis intervention for members as required.Conduct checks to ensure the safety of the members and facility throughout their shifts.Complete check-ins with a designated contact in accordance with Community Venture policy and procedure.Understand and promote members' rights and responsibilities.Provide transportation to and from various locations while demonstrating safe driving skills.Follow all traffic laws while driving defensively to ensure safety.Report concerns promptly to on call person as needed.Ensure proper lifting, twisting and reaching techniques are used during job performance.Remain alert and awake at all times, throughout all shifts.Use PPE provided when necessaryHealth and MedicalEnsure individual's health and medical needs are accurately attended to in a timely fashion, and that all medication is properly administered and recorded.Recognize and report concerns of abuse or neglect.Provide emotional support for members as required.Ensure meals and snacks are diverse, attractive, nutritionally,



and calorically adequate for the dietary and medical requirements of each member as recommended in the current Canadian Dietary Standard.Person Centred PlansBe involved in implementing individual plans.Communicate necessary information, observations and concerns with the Coordinator.Provide individuals with support by gathering information on an individual's goals and desired outcomes.Individual Personal DevelopmentEncourage and assist each individual to participate in daily activities in their home and community environments including reinforcing all expectations, personal hygiene, meal preparation, grocery shopping, laundry and the care of the house and yard.Ensure that the environment of the residence is supportive, nurturing, and encourages a high degree of member involvement including decision making.Role model appropriate behaviour and attitude supporting growth and promoting independence for the members.Public Relations and CommunicationDevelop opportunities for relationships with families and the community and assist individuals' to develop positive social interactions.Ensure all contact with others is courteous and professional.Treat all members and other staff with respect and dignity at all times.Other Duties as RequiredWORKING CONDITIONSThe incumbent's typical work environment is a community residence, with moderate amounts of work accompanying members in the community.Working conditions may be isolated, may include a work or on-call schedule affecting lifestyle, dealing with verbal abuse and angry and/or abusive people.The incumbent may have little to no travel required.Moderate exposure to hazards: domestic cleaning supplies; handling of waste (garbage), bodily fluids/wastes, sharp objects, dirt/dust/odor, hot equipment (ovens, stoves, etc.).Minor to moderate exposure to hazards: physical attack from members, and traffic accidents when drivingMinor exposure to hazards: infectious diseases, toxic chemicals, scabies, lice and/or bed bugs, emergency response situations (fire, bomb threat, etc.)



and other potentially dangerous situationsThe above responsibilities must be performed in keeping with The Salvation Army's Mission, Vision and Values, in a professional manner, upholding our code of conduct.Education and Experience QualificationsEducation, Qualifications and Certifications:The successful job applicant will have completed high school, grade 12 or the equivalentAn equivalent combination of education and experience may be acceptableValid Manitoba Class V driver licenseCriminal record checkChild Abuse Registry CheckAdult Abuse Registry CheckExperience and Skilled Knowledge RequirementsSuitable candidates may be hired without previous experience; however, prior related experience will be considered an asset on hiring.Skills and CapabilitiesOccasional to moderate amount of keyboarding/manual record keepingOccasional to moderate amounts of physical care (including manual or assisted transfers)Moderate lifting/packing of member belongings or program suppliesFrequent standing, sitting, walking, & reachingModerate amount of light housekeeping and property maintenanceOccasional use of physical behaviour intervention techniquesAttentive listening & observation of body languageContinuously monitoring the environmentBasic reading, writing, arithmetic, and computer skillsSignificant memory & concentrationSignificant reasoning & judgmentAbility to understand members' needsFrequent multi-taskingModerate to significant creativity and imaginationAbility to work independently and as part of a teamExcellent team and interpersonal skillsFluent spoken and written EnglishAble to handle the physical demands, which include lifting/carrying items up to 40 pounds.The Salvation Army (TSA) can provide accommodation upon request to all employees, when working conditions can be adjusted without causing undue hardship to the ministry unit.CompensationThe target hiring range for this position is $18.30 to $22.87 with a maximum of $27.44.Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment. [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.

📌 Residential Support Worker (Winnipeg)
🏢 The Salvation Army Canada and Bermuda Territory
📍 Winnipeg