Elevate ITSM practices as a Lead Project Manager at Akkodis in Toronto. This hybrid position revolves around ServiceNow implementations and enhancing release management practices.Akkodis is looking for a agile Lead Project Manager to oversee the integration of ITSM solutions using ServiceNow. With a minimum of seven years in complex environments, you'll design processes and frameworks to optimize service management practices. Your ability to engage stakeholders and deliver training will be key in this role.Key Responsibilities:Design and customize ServiceNow Digital Product Release Management solutionsImplement release governance processes including planning and coordinationFacilitate stakeholder workshops for requirements analysisConfigure ServiceNow workflows, dashboards, and reportsManage the solution delivery lifecycle from design to deploymentRequirements:At least seven years in ITSM consulting in large enterprisesFive years of ServiceNow administration experienceRequired: ServiceNow Certified System Administrator (CSA)In-depth knowledge of ITIL and ITSM best practicesStrong facilitation and engagement skillsBring your Project Management insights to enhance ITSM solutions at Akkodis in Toronto.

📌 Lead Itsm Projects With Akkodis In Toronto
🏢 Akkodis
📍 Toronto