Dure de l''emploi: Permanent Langue de travail: Anglais Heures de travail: 30 to 44 hours per week Education: Exprience: Education No degree, certificate or diploma Work setting Hospitality industry Tasks Investigate complaints and claims Register arriving guests and assign rooms Resolve complaints and claims Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests'' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying)



Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Perform light housekeeping and cleaning duties Provide customer service Computer and technology knowledge Multi-line switchboard Central reservation system (CRS) Spreadsheet Security and safety Bondable Criminal record check Transportation/travel information Own transportation Work conditions and physical capabilities Attention to detail Fast-paced environment Standing for extended periods Work under pressure Personal suitability Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Judgement Organized Reliability Team player Resourcefulness Employment terms options Early morning Evening Shift Flexible hours Morning Night On call Experience Experience an asset Employment terms options Day Weekend Overtime required Health benefits Dental plan Health care plan Vision care perks Other benefits Free parking available

📌 front desk agent (Edmonton)
🏢 Hampton Inn & Suites by Hilton Edmonton NW/St. Albert
📍 Edmonton