25 Sep
|
407 ETR
|
Ottawa
407 ETR is seeking a Manager, Customer Operations to lead customer-focused operational strategies at the Woodbridge location. You will guide service delivery enhancements, coach direct reports, and drive continuous improvement across channels including phone, web, and mobile.This role emphasizes data-driven decision making and solid stakeholder partnerships. With 5+ years of managerial experience in customer operations, you will manage initiatives, monitor KPIs, and ensure alignment with
📌 Customer Operations Leader: Drive Experience & Improvement (Ottawa)
🏢 407 ETR
📍 Ottawa