JOIN OUR TEAMMetro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2026 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.SummaryTakes care of logistics and customer service activities such as responding to inquiries, supporting delivery personnel, handling complaints, all in a prompt, courteous and efficient manner. Responsibilities also include answering the phone, and other clerical duties requested by the supervisor.ResponsibilitiesRoute distribution and support to delivery drivers on the road (monitoring).Follow up on orders and notify the customer of any activity related to their merchandise.Correct inventory errors and communicate daily with the client and the operations team to address various issues. Provide proof of shipment to the customer if required.Prepare, classify,



and distribute billing papers for delivery partners and ensure accurate billing by checking invoices generated by the system.Maintain strong relationships with clients by responding to all their requests in a courteous and productive manner.Prepare various reports for the management teamControl all documents associated with orders.Coordinate the implementation of a logistics plan to achieve delivery time and productivity objectives.Participate in the implementation of work procedures developed jointly with operations, transport, and customer service.Responsible for on-time shipments as prioritized by customer ensuring daily workload is executed well.Monitor productivity levels of operations and communicate problems to supervisor.Train staff, when necessary, on procedures, policies, and special projects.Promote a clean, safe, and positive work environmentOther duties as requiredEducationCompletion of secondary school or college or equivalent business administration experience is preferred.ExperienceRelated logistics experience would be an assetCompetenciesCustomer CentricityFostering CultureCollaborationProblem Solving & Decision MakingManaging Through ChangeDeveloping Self & OthersPlanning & Results OrientationCommunicationAlways Improving MindsetBusiness & Financial SavvySCHEDULEMonday - Friday, 7:00am - 3:30pmWhy Join UsWork in an environment where safety is our first priorityThe opportunity to build a career with a growing companyMedical, dental, and vision coverage for you and your familyLife and disability insuranceWellness programs to support your family's well-beingA Retirement Savings Program with a company matchCompany team wear allowanceEmployee Appreciation DayCompany sponsored social eventsCommunity volunteeringWe are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals. Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.

📌 Logistics Coordinator Transport (Ottawa)
🏢 Metro Supply Chain
📍 Ottawa