At Duliban Insurance, our values of honesty, integrity, and hard work guide everything we do—from our innovative approach to insurance to our commitment to the communities we serve. We strive for excellence while staying true to our local roots. Duliban Insurance Brokers is an award-winning, third-generation brokerage and a divisional brokerage of The McDougall Insurance Group. Consistently recognized as a top insurance workplace, we are proud of the reputation we've built for both exceptional client service and a strong team culture. With offices across Niagara and Haldimand, our team is dedicated to helping clients find simple, affordable solutions for their auto, home, business, and farm insurance needs. Become a valued member of the Duliban Dream Team and work alongside dedicated, motivated individuals who are passionate about serving our clients and communities.Job Title: Executive AssistantDepartment: Executive/AdministrationReports To: The PresidentCompensation Range:Hours of Work: Monday to Friday, 8:30am to 4:30pm (37.5 per week)Work Location: Fonthill, Ontario, Canada with travel to other office locations as required.Position Type: Permanent, Full-TimeVacancy Status: ExistingThe OpportunityThe Executive Assistant is a key partner to the President and leadership team, helping keep day-to-day operations running smoothly. This role blends executive support with coordination across teams, initiatives, and overall operations. We're looking for someone who brings sound judgment, discretion, and a proactive approach in a rapid-paced environment.Duties & ResponsibilitiesExecutive & Administrative SupportAct as the primary point of contact and gatekeeper for the President, managing calendar, appointments, and scheduling priorities.Coordinate travel arrangements, including detailed itineraries and logistics.Prepare briefing materials, meeting agendas, and background information to support executive meetings and decision-making.Draft and manage executive communications including emails, presentations, reports, and company announcements.Screen and prioritize incoming correspondence and requests,



ensuring alignment with executive priorities.Provide occasional personal administrative support to the President as required while maintaining appropriate professional boundaries.Manage executive expense reporting and administrative processes.Utilize insurance industry software and systems, including Applied EPIC, to access, organize, and maintain information as required to support executive and business needs.Leadership, Operations & Events CoordinationCoordinate leadership meetings, company town halls, board meetings, and strategic planning sessions.Prepare meeting materials, record minutes, and track follow-up actions to ensure key initiatives remain on track.Assist in coordinating cross-departmental projects and supporting leadership priorities.Support planning and logistics related to company initiatives, acquisitions, partnerships, and strategic projects.Assist with preparing internal updates, presentations, and company communications.Organize and coordinate company events, leadership summits, charitable initiatives, and internal gatherings both in-office and off-site.Manage office systems, ordering supplies, and vendor relationships to maintain an efficient and professional working environmentExternal Relations & Confidential AdministrationServe as a professional point of contact for clients, insurance carriers, partners, and industry stakeholders.Coordinate meetings and communications with key external contacts.Assist in preparing presentations, proposals, and partnership materials when required.Maintain strict confidentiality regarding company strategy, financial information, and personnel matters.Organize and maintain executive records, documents, and files.Required Skills and QualificationsDemonstrates professionalism, discretion, and integrity when handling confidential and sensitive informationStrong written, verbal, and interpersonal communication skillsProven ability to manage multiple priorities, deadlines, and competing demandsProactive, resourceful,



and able to anticipate needs and take initiativeStrong judgment, attention to detail, and problem-solving skillsAbility to work both independently and collaboratively in a fast-paced environmentPrevious experience working within the insurance industry, preferably in a brokerage or insurance company environmentFamiliarity with insurance industry software and systems, with experience using Applied EPIC considered an assetExperience supporting senior leaders with calendar management, scheduling, meeting coordination, and travel arrangementsSkilled in preparing reports, presentations, correspondence, and executive communicationsExperience coordinating meetings, events, and cross-functional initiativesProficient in Microsoft Office Suite, including Outlook, Word, PowerPoint, and ExcelPost-secondary education in Business Administration, Office Administration, or a related field preferredAbility to maintain a high level of professionalism when interacting with internal and external stakeholdersBenefitsComprehensive benefits package, including medical, dental, and vision coverageHealth Spending Account (HSA)RRSP and DPSP programsPaid personal daysCompetitive vacation entitlementPaid time to volunteer in the communityOngoing training and professional development opportunitiesAccommodationDuliban Insurance Brokers Ltd. is committed to providing accommodations throughout the recruitment process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the hiring process, please let us know and we will work with you to meet your needs.Artificial Intelligence (AI) Hiring DisclosureDuliban Insurance Brokers Ltd. does not use artificial intelligence (AI) to screen, assess, or select applicants for employment. Every application and resume is reviewed by a member of our hiring team.Equal Opportunity EmployerDuliban Insurance Brokers Ltd. is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs. We are committed to fostering a respectful, inclusive workplace where equal employment opportunities are available to all applicants and team members.

📌 Executive Assistant (Alton)
🏢 Duliban Insurance
📍 Alton