Access and Equity Services Exam Program Assistant, Teaching, Learning and Student Experience

Summary:

The exam program delivery and clerical assistant supports the administration of the department’s exam program by coordinating the secure handling, tracking, and return of examinations while maintaining strict confidentiality and exam security. This role provides administrative and operational support through data entry and record management, preparing and distributing exam materials, responding to inquiries, and performing other administrative tasks. This position also assists students, instructors, and staff, helps address sensitive situations, and supports exam invigilation activities.

Duties and Responsibilities:

- Receives, sorts, files, and tracks completed examinations within established daily timelines, maintaining exam security and confidentiality at all times
- Delivers completed examinations across campus in alignment with exam security and confidentiality protocols
- Prepares examination materials by printing, packaging, sorting, bundling, and securely distributing examination copies
- Performs data entry, generates reports, and retrieves examination-related information using internal systems
- Monitors inquiries and provides timely responses to students, instructors, invigilators, and other department staff
- Invigilates examinations and provides reading or scribing accommodations
- Maintains examination and administrative records through filing, organizing, documentation, and record-keeping
- Responds to immediate concerns involving students, disability-related matters, staffing, or academic integrity
- Maintains a supportive and welcoming exam environment in collaboration with team members
- Communicates and acts in a respectful and professional manner, collaborates effectively, abides by policy, and contributes to a positive and productive work and learning environment




- Engages in continuous learning by participating in activities, training, and events related to Indigenous engagement, reconciliation, equity, diversity, and inclusion
- Demonstrates respect and dignity for all members of the community, actively contributes to an environment of acceptance and inclusion of others, and responds to different perspectives from a place of curiosity, respect, and non-judgement
- Undertakes related duties, as assigned, consistent with the nature of the position

Qualifications:

- A high school diploma or equivalent
- Minimum of one year of front-line customer service experience, including experience in exam invigilation, student services, or academic support
- Ability to navigate campus and transport heavy materials for extended periods of time
- Knowledge of institutional policies and procedures related to examinations and accommodations
- Understanding of equity, accessibility, and human rights principles
- Ability to handle sensitive, confidential, and high-stress interactions
- Strong communication and customer service skills
- Ability to work in a quick-paced environment with frequent interruptions
- Effective organizational and time-management skills
- Ability to work effectively both independently and collaboratively in a team
- High attention to detail and accuracy
- Proficient computer skills, including Microsoft Office applications and the ability to learn specialized systems, such as Accommodate

The University of Saskatchewan recognizes alternate career paths; therefore,



a combination of education and experience may be considered.

Department: Vice-Provost Teaching, Learning and Student Experience

Status: Permanent

Employment Group: CUPE 1975 - Restricted

Shift: Mon-Fri, 8:30-4:30

Full Time Equivalent (FTE): 1.0

Salary: The salary range, based on 1.0 FTE, is $22.74 - 27.69 per hour. The starting salary will be commensurate with education and experience.

Salary Family (if applicable): Operational Services

Salary Phase/Band: Phase 3

Posted Date: 9/23/2026

Closing Date: 9/29/2026 at 6:00 pm CST

Number of Openings: 1

Work Location: On Campus The University of Saskatchewan aspires to be what the world needs and embraces equity, diversity and inclusion as foundational to excellence and innovation. We actively seek to create a welcoming environment where all individuals feel empowered to thrive, contribute, and grow. Applications from equity-deserving groups are encouraged as part of our ongoing efforts to reflect the diversity of the communities we serve: EDI Framework for Action.

We continue to grow our partnerships with Indigenous communities across the province, nationally, and internationally and value the unique perspective that Indigenous employees provide to strengthen these relationships. Verification of Indigenous Membership/Citizenship at the University of Saskatchewan is led and determined by the deybwewin | taapwaywin | tapwewin: Indigenous Truth policy and the Standing Committee in accordance with the processes developed to enact the policy. Successful candidates that assert Indigenous membership/citizenship will be asked to complete the verification process of Indigenous membership/citizenship with documentation.

The University of Saskatchewan provides an accessible and inclusive workplace. Should you require support through any stage of the recruitment process, please contact us for assistance.

📌 Access and Equity Services Exam Program Assistant, Teaching, Learning and Student Experience (Saskatoon)
🏢 University of Saskatchewan
📍 Saskatoon