Why work for Hyland Precast?

Hyland group of companies is based in the Comox Valley and serves Vancouver Island, Gulf Islands and South Coast. Through our commitment to the community, to the health and safety of our employees and their families, Hyland demonstrates our care for people. If you want to work in an environment that values hard work, with challenging projects, and collaborative teamwork, Hyland is for you. This is a full-time position is based in Cumberland office.

Job Summary

We are looking for a dedicated and hard-working office and dispatch support person. This position combines customer service, accounting tasks, aggregate sales and delivery coordination in an environment where you will be interacting with the public. This position requires a person who can multitask with customers, weigh scale operations and phone calls.

You will be working in a team and will report directly to the Senior Accountant. This is a full-time hourly position located in our Cumberland office. Hours are 40 hours a week with a 7:00 am start.

Responsibilities:

Primary Responsibilities:

Customer Service

- Directing walk in, email and phone customers.
- Process cash sales and payments.
- Maintain the POS payment system.

Respond to customer inquiries:
- Maintain good customer relations.
- Problem solving.
- Distribute incoming mail and deliveries.

Dispatch Duties:
- Coordinate gravel deliveries with internal companies and external customers.
- Schedule multiple trucks and drivers to efficient delivery routes, ensuring proper directions, pickup and drop-off locations are communicated.
- Operate the weigh scale and dispatch radio and answer the phone.
- Record invoices/billing in Sage 50,




- Email invoices to the customer.

Secondary Responsibilities:

- Support A/R and A/P processing.
- Run reports as needed in Sage 50.
- Coordinate aggregate driver time-sheets for payroll
- Perform related clerical duties, such as word processing and maintaining filing and record systems.
- General office duties and special projects as required.
- Light cleaning to maintain an organized office space.
- Maintain a protected workplace.

Required Experience & Qualifications:

- Excellent communication skills, both oral and written with strong inter-personal skills.
- Must like to interact with people on an ongoing basis.
- A minimum of 2 years of office experience.
- Strong attention to detail and a commitment to quality, and excellence are key.
- Proficient with data entry, especially Microsoft Excel and Sage 50.
- Ability to discern and prioritize customer requests.
- A positive and professional manner.
- Customer service experience.
- Strong attention to detail and a commitment to quality, and excellence are key.
- Experience in a related field is preferred – specifically aggregates or other materials.
- Some bookkeeping experience and/or successfully completed a post-secondary accounting course.

Job Types: Full-time, Permanent Pay: $25.00-$27.00 per hour

Benefits

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- RRSP match

Application question(s):
- Do you have working knowledge of Sage or similar accounting program?
- Do you live or reside in the Comox Valley or surrounding area?

Experience:
- office assistant: 2 years (preferred)
- Microsoft Office: 1 year (required)

Work Location: In person

📌 Admin Assistant & Aggregate Dispatcher (Cumberland)
🏢 Hyland Precast
📍 Cumberland