About GNE Mortgages

GNE Mortgages is an established Canadian mortgage brokerage licensed across multiple provinces, headquartered in Mississauga, ON. We provide strategic financing solutions nationwide and are currently expanding our team in our Calgary office. We offer a collaborative, fast-paced, and centrally located work environment for dedicated professionals.

Position Overview

We are seeking an articulate, detail-oriented, and high-energy Administrative Assistant to support our Calgary operations. In this role, you will be the backbone of our daily workflow—handling client/agent calls, managing file intake, verifying application data, and communicating status updates to brokers.

Comprehensive training on our proprietary mortgage software will be provided to ensure your long-term success.

Key Responsibilities

- File Preparation & Processing: Verify, compile, and input mortgage application data into processing systems. Review residential loan files to ensure information meets establishment standards (including borrower assets, liabilities, and employment history).
- Communication & Updates: Keep mortgage brokers updated on client application statuses in a timely manner.
- High-Volume Phone Management: Handle incoming/outgoing calls (30–40 calls per day) from agents and clients with exceptional phone etiquette.
- Meeting & Schedule Coordination: Schedule and confirm appointments with agents. Help host and coordinate client meetings and teleconferences (via Phone, Zoom, or in-person) to build complete mortgage applications.
- Administrative Support: Maintain strict confidentiality, manage records accurately, and perform other related administrative duties as assigned.





Required Qualifications

- Experience: Minimum 2 years of proven Administrative Assistant experience (Strict requirement—please do not apply if you do not meet this threshold).
- Call Volume Experience: Proven ability and willingness to handle high-volume calling (30–40 calls/day) with warmth, empathy, and professionalism.
- Typing Skills: Verified typing speed of 55+ WPM with high accuracy.
- Software Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Dropbox).
- Communication: Exceptional written and verbal English communication skills.
- Core Attributes: Strong organizational skills, keen attention to detail, proactive problem-solving skills, and the ability to multitask effectively under minimal supervision.
- Customer Service Orientation: A positive, integrity-driven "can-do" attitude with strong emotional intelligence when handling complex client situations.

Preferred Assets

- Prior experience in Mortgage File Building, real estate, or financial services administration.

What We Offer

- Comprehensive hands-on training on our proprietary software.
- A stable, highly supportive work workplace with central office access.
- Competitive compensation reflective of experience.

How to Apply If you meet the 2-year administrative requirement and thrive in a fast-paced environment, please submit your resume for consideration. (Note: Candidates without 2+ years of administrative experience will not be considered.)

Job Type: Full-time

Pay: $17.00-$19.00 per hour

Education

- Secondary School (preferred)

Experience:
- Administrative assistant: 2 years (required)

Work Location: In person

📌 Administrative Assistant - Mortgages (Calgary)
🏢 GNE Mortgages
📍 Calgary