Join Air Canada Vacations as a CRM/CDP Technical Expert. Dive into integrating Microsoft Dynamics CRM and Bloomreach CDP to enhance customer engagement seamlessly. This role is critical for overseeing data integration and ensuring a solid technical foundation for CRM and CDP applications.

Collaborate with architects and system integrators while focusing on data quality and compliance aspects to enrich customer profiles. Your expertise will allow travelers to enjoy unforgettable experiences. Key Responsibilities:

- Lead technical oversight for CRM/CDP implementation
- Define identity resolution and data ingestion standards
- Collaborate on integration mechanisms and API designs
- Participate in data migration validation and system testing
- Document technical processes for future reference and training Requirements:
- 5+ years of experience with enterprise platform support
- Solid hands-on experience with Dynamics 365 CRM
- Familiarity with CDP systems, especially Bloomreach
- Knowledge of data ingestion methods and integration patterns
- Bilingual in French and English, verbal & written Utilize your technical skills to enhance customer delights at Air Canada Vacations!

📌 Air Canada Vacations CRM/CDP Technical Expert (Montreal)
🏢 Air Canada Vacations
📍 Montreal