Join BRC as a Customer Support Specialist focused on enhancing order management and customer relations in a hybrid working model. This role is ideal for detail-oriented problem solvers. In this role, the Customer Support Specialist will manage every stage of the customer order lifecycle. Suitable candidates will have experience in order coordination and a solid customer service background.

Key responsibilities include ensuring order accuracy and resolving any issues while developing a comprehensive understanding of BRC’s product offerings. Key Responsibilities:

- Develop open lines of communication with customers and dealers
- Input customer purchase orders accurately into the system
- Expedite order processing and delivery requests
- Provide solutions for order-related problems
- Assist with customer queries about warranties and samples Requirements:
- 1-2 years in customer service or order management
- Detail-oriented with strong organizational skills
- Ability to problem solve effectively
- Excellent communication skills
- Flexibility for hybrid work arrangements Leverage your problem-solving skills and attention to detail to contribute to BRC's customer satisfaction.

📌 BRC Customer Support Specialist (Georgetown)
🏢 Socket.dev
📍 Georgetown