CIBC in Canada is seeking a Business Client Advice Centre Team Leader to guide a 10–12 inbound agent team, delivering exceptional client service and coaching for performance. You’ll balance people leadership with operational excellence in a fast-paced contact centre.
This role supports flexible work arrangements with remote work and in office occasional, and requires the ability to triage requests, manage metrics, and collaborate across Business Banking to drive continuous improvement.
📌 Business Banking Team Leader – Client Advisory Centre (Winnipeg)
🏢 CIBC
📍 Winnipeg