TheSupervisor/Captain reports to the Restaurant Manager and assists in overseeing the restaurant’s daily operations. They supervise and support team members while playing a key role in delivering an exceptional guest experience.

RESPONSIBILITIES

- Ensure proper service planning based on anticipated guest volume;

- Inspect the dining room to ensure all areas are properly set up and service-ready;

- Supervise and support staff members throughout service;

- Maintain ongoing communication with the kitchen to ensure smooth and effective service operations;

- Ensure guest satisfaction during and after service;

- Handle guest complaints and concerns when required;

- Participate in inventory management;

- Act as the manager on duty in the absence of the Restaurant Manager.

QUALIFICATIONS

- 2 to 3 years of experience in a similar role;

- Training in restaurant management is considered an asset;

- Strong customer service orientation;

- Leadership skills and excellent communication abilities;

- Self-motivated with a strong sense of initiative;

- Good knowledge of Microsoft Office Suite applications.

📌 Captain / Supervisor - Benjamin (Montreal)
🏢 Gray Collection
📍 Montreal