Client Care Coordinator

Minimum Requirements:

- Previous customer service experience (5 years)
- Excellent verbal and written communication skills
- Compassion and care when working with customers & other team members
- Ability to multi task and time-manage
- Ability to efficiently organize your work and set priorities

Job Responsibilities:

- Greet and connect with customers by offering assistance, sharing product suggestions and additional store-related information
- Perform administrative duties such as booking appointments, inventory ordering and shipping and receiving
- Answer customer inquiries and process orders
- Managing Shopify website orders

Rewards/Perks:

- Annual wage reviews with increases
- Bonus Program
- Extended Health Perks (Medical, Dental, Eyeglasses, Long Term Disability, RRSP Contributions)
- Annual AGM retreat and company events
- Tight-knit teams and a culture of work life balance

Company Profile:

- Nightingale is an industry leader specializing in post-operative medical products.




- We offer fittings and nursing support to complement our product offerings.
- Nightingale has 7 locations throughout BC, supporting clients with product, services and education as they return to regular life.

Nightingale Medical Supplies provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age or disability. We welcome all applicants for this position, but only short-listed candidates will be contacted. No phone inquiries please. Job Type: Full-time

Pay: $42,000.00-$44,000.00 per year

Benefits

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Education:
- Secondary School (required)

Experience:
- Customer service: 5 years (required)

Language:
- English (required)

Work Location: In person

📌 Client Coordinator (Vancouver)
🏢 Nightingale Medical Supplies
📍 Vancouver