Wholetherapy is a specialized psychotherapy clinic in downtown Dartmouth. Our team of clinicians supports clients through trauma, anxiety, relationships and life transitions. We're looking for a warm, steady Client Experience Assistant to be the first welcoming presence our clients meet on weekday evenings and Saturdays.

This is a great fit for a psychology student who wants to see what thoughtful, trauma-informed care looks like day to day.

What you'll do

- Greet clients warmly and help them feel safe and settled
- Check clients in and out, take payments and book appointments in our practice software (Jane)
- Manage calls, voicemails and appointment requests with care and discretion — resolving what you can and handing off the rest to the right team member the same day
- Keep the waiting room calm, private and welcoming

What you bring
- Availability Monday–Friday 4:00–8:00 PM and Saturdays approx. 9:00 AM–3:00 PM (up to 26 hours/week; hours not guaranteed). Availability for this full schedule is required.
- A calm, kind and clear way of communicating, in person and by phone
- Respect for confidentiality and sound judgement

- Comfort learning recent software
- Enrolled in a psychology or related undergraduate program, with an interest in psychotherapy — preferred




- Customer-service or health-care front-desk experience — an asset

What we offer
- $19/hour + 4% vacation pay, with an annual rate review
- Paid training during your first two weeks
- Hands-on exposure to a psychotherapy practice and a supportive, values-driven team
- Predictable evening and weekend hours that fit around classes

This position requires a clear Criminal Record Check with Vulnerable Sector Check. To apply: send your CV and a few sentences on why this work interests you to [email protected] by Sunday, October 4, 2026. Applications are reviewed as they arrive. We thank all applicants; only those selected for an interview will be contacted.

Wholetherapy welcomes applicants of all backgrounds and identities. Please let us know if you need any accommodation during the hiring process.

Pay: $19.00 per hour

Expected hours: No more than 26.0 per week

Application question(s)

- Are you available to work Monday to Friday 4:00-8:00 PM and Saturdays approx. 9:00 AM-3:00 PM?
- Are you willing to obtain a Criminal Record Check with Vulnerable Sector Check?
- Are you currently enrolled in a psychology or related undergraduate program? Please share your program and year.

Work Location: In person

📌 Client Experience Assistant (Front Desk, Part-Time) (Dartmouth)
🏢 Wholetherapy
📍 Dartmouth