Location: Houston, TX (phone, in-home visits, and local outreach)

Pay: $65,000/year + performance bonus + mileage reimbursement

Job Type: Full-time

Benefits

- 401(k) [with company match]
- [Health insurance / monthly health stipend]
- [Paid time off and holidays]
- Mileage reimbursement
- Performance bonuses for new clients who start service

About Us Griswold Home Care is a private-pay, non-medical home care agency helping seniors and families in Houston stay secure and independent at home. We're a growing, locally owned team, and we care about our clients and caregivers.

Why You'll Love This Role

- Competitive salary with bonus potential on top
- A mix of phone work, home visits, and community outreach, so no two days are the same
- You guide families through a stressful time and help them find the right care
- A small team where your work directly grows the business

What You'll Do Prospect Calls & Follow-Up

- Answer and return calls from families asking about care
- Listen to their situation, explain our services, and schedule intake visits
- Follow up with prospective clients who haven't started service yet
- Keep call notes and follow-ups up to date in our system

Client Intake

- Visit new clients and families in their homes to learn about care needs, routines, and preferences




- Walk through home safety and help us match the right caregiver
- Document each intake visit
- Stay a friendly point of contact for families as care begins

Community Outreach

- Build and maintain relationships with local referral sources such as senior living communities, discharge planners, and doctors' offices
- Represent [Company Name] at community events
- Track outreach activity and referral results

What We're Looking For

- 5+ years in the healthcare industry preferred (home care, home health, hospice, senior living, or a medical office)
- Experience with intake, admissions, sales, or referral development strongly preferred
- Existing Houston-area referral relationships are a big plus
- Reliable vehicle, valid driver's license, and auto insurance
- A warm, confident phone manner, comfortable talking with families and professionals
- Organized and good at follow-through
- Flexibility for occasional evening and weekend client intakes

Schedule Full-time, primarily weekdays. Occasional evening and weekend client intakes may be needed, since families often reach out when a loved one needs care right away.

How to Apply

Apply through Indeed and tell us briefly why this role appeals to you.

📌 Client Intake & Community Liaison (Houston)
🏢 Griswold Home Care for Southeast Houston
📍 Houston