TD Canada Trust is seeking a Manager Customer Experience to lead a frontline team, ensuring a memorable customer journey and solid adherence to banking policies. You will mentor staff, manage schedules, and collaborate with One TD partners to tailor solutions for customers.
The role emphasizes coaching on conversation strategies, resolving escalations, and maintaining a positive, equitable branch environment while driving performance and compliance.
📌 Customer Experience Manager II – Banking Leader (Terrace)
🏢 TD
📍 Terrace